Terms and Conditions

Public liability insurance provided through Simply Business.

www.simplybusiness.co.uk

General

Please read these terms and conditions carefully, print and keep a copy of them for your reference.

Please check the audio works well on the machine you intend to use well ahead of the party day to avoid disappointment. This does not infringe on your rights under the Sale of Goods Act 1979 or the Consumer Rights Act 2015

Welcome to the ActingtheParty.co.uk website. If you need to contact us, please e-mail us at info@actingtheparty.co.uk or call customer services on 0845 475 2115 (5ppm from BT landline, other networks may vary) or 01476 333 043

This website is owned and operated by C. Hainstock of Acting the Party®. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Acting the Party’s relationship with you in relation to this website. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Acting the Party as a result of this agreement or use of the ActingtheParty.co.uk website.

The term ‘Acting the Party®’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: The Granary, 2 Hall Farm Barns, Honington, Grantham, Lincs. NG32 2PG. The term ‘you’ refers to the user or viewer of our website.
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
The content of the pages of this website is for your general information and use only. Should you wish to cancel your order or return any goods, please go to the Returns section below for further information.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites which we believe may be of interest to you. These links are provided for your convenience to provide further information. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Acting the Party’s prior written consent. However, please feel free to email us.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

All products are sold on the basis that they are for personal, domestic use only and we shall not be liable for any loss resulting from their commercial use. A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. If any provision of these terms and conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these terms and conditions. We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with our specific permission in writing.

Copyright

This website and its content is copyright of Claire Hainstock of Acting the Party® (2008) Acting the Party®[2010]© All rights reserved.
We are the operators of this website, and the contents of it are either our property (or that of our affiliated companies) or are used under licence from our suppliers. We are the owners of the compilation of information in this website.
UK, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights, protect our rights, and those of our affiliates and suppliers. Misuse of this website may incur civil liability or attract criminal sanctions.

We grant you a limited, non-exclusive and revocable licence to access our website for the purposes of browsing our (or our affiliates) product offer(s), ordering goods or services from us (or our affiliates), or obtaining contact information for us (or our affiliates).
Your licence to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us (or our affiliates).
You are expressly not permitted to download any part of our site (other than by reason of automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit our website (or any part of it) for any purpose other than as set out above, nor are you permitted to frame our website or to link to any element of it other than the homepage.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any
other website or other form of electronic retrieval system.
You can link to our homepage, once written permission has been sort and provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our (or our affiliates) suppliers interests, but you are expressly not permitted to use any of our video content, logos or graphics either as or in connection with such a link unless such permission is sought, please email us. mail@actingtheparty.co.uk

Trademarks

‘Acting the Party’ (words in various forms i.e. actingtheparty, Acting the Party) is a registered trademark. Any rights not expressly granted herein are reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Acting the Party.co.uk reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. It is in Acting the Party’s sole discretion to edit, refuse to post or to remove any information or materials, in whole or in part. When using this website, by way of example, and not as a limitation, you agree that when using the information held within, (for example: acting the party’s email address) you will not: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless previously agreed links specifically allow.
Conduct or forward surveys, contests, pyramid schemes or chain letters. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user, (unless under parental guidance) from using and enjoying the website. Violate any code of conduct or other guidelines, which may be applicable for any part of our service. Collect and hold any information about others, including e-mail addresses, without their consent. Violate any applicable laws or regulations. Company-owned information held on third-party websites
If you produce, collect and/or process business-related information in the course of your work, the information remains the property of Acting the Party. This includes such information stored on third-party websites such as webmail service providers and social networking sites, such as Facebook and LinkedIn.
In addition, all of the company’s internet-related resources are provided for business purposes. Therefore, the company maintains the right to monitor the volume of internet and network traffic, together with the internet sites visited. The specific content of any transactions will not be monitored unless there is a suspicion of improper use.
Please contact info@actingtheparty.co.uk if you need further information.

How to order

All orders are usually processed within 1 to 3 days.

Payment for items and delivery charges can be made using any of the methods listed on this web site – debit or credit card or with PayPal – and will be debited once your order has been processed and accepted. Alternatively you can pay by cheque, please email us before sending a cheque and be aware that this will need to be cleared prior to items being sent. Cheques should be made payable to Acting the Party and sent to the address below. When you place an order with us, you are making an offer to buy goods. We will send you a ‘bounce back’ confirmatory e-mail saying that we have received your order. All orders placed through our website will be subject to our acceptance of the order.
Once we have checked the price and availability of the goods, we will e-mail you to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. Please check your email for accuracy and let us know immediately if there are any errors. A link of these terms and conditions will be emailed to you. This email does not constitute acceptance of the order by us. Your order will be accepted (and a contract will then be formed between us) once we have dispatched the goods to you. Title to the goods will pass to you on delivery.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this – you will receive an email as soon as possible and there will be no contract between us.
Ordering is done on line should you have any queries please contact us phone us on 01476 333 043 or 0845 745 2115 or email us at mail@actingtheparty.co.uk All transactions are in UK pounds sterling and include VAT (if applicable).
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. If for any reason, we are out of stock of a certain item or items we will inform you as soon as possible and try to give an accurate time when the items will be back in stock. Whilst it is our intention to keep our website up to date and error free, product descriptions or pricing errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or canceling. If we are unable to contact you, we will treat your order as cancelled. We try to maintain the prices on our website and process all enquiries and requests as quickly as possible but we reserve the right to restrict, refuse or cancel orders where necessary. Acting the Party reserves the right to alter or improve packaging, quantity and content of its products. Should you wish to cancel your order or return any goods, please go to the Returns section for further information. Postage and Packaging charges are clearly highlighted throughout the site. For further information on delivery charges see the Postage and Packaging section below. Risk in products passes to the customer on delivery.

Downloads:

You will have 21 days made available to download your purchase.

You will be sent link/s via email to the files or click directly on the link in the purchase box, these should then automatically download onto your computer. The files will take up to 2 minutes to download, please be sure that you have no breaks in your internet connection while this happens, but you can retry if there is.
All the files of the jungle party are on a zipped (compressed) file which will need to be un-zipped.
To unzip on a Mac Computer – Double clicking usually unzips to file and you will see the folder of files.

On a PC there are various ways to unzip – typically to unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

Once the MP3 files are downloaded and unzipped you can play them in itunes or from a phone or ipod. Please make sure they are played in order and on a good sound system.

The PDF’s are designed to be printed on A4 sized paper.
Any problems or further questions please call or email, we are happy to help.

By using these file you agree to the following terms and conditions:

Any redistribution or reproduction of part or all of the contents in any form is strictly prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You are expressly not permitted to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit our audio file (or any part of it) for any purpose other than as set out above.

Due to changes in VAT EU place of supply rules (MOSS VAT) we are currently unable to sell our digital products or bundled digital products into EU countries other than the UK

Acting the Party® can not be responsible for any computer virus attacks that are out of our control. Please note that all reasonable care is taken to ensure that the website and the materials available from it are virus-free, however we cannot accept responsibility for any viruses which may affect any material you download.

Digital content: What Are Your Consumer Rights?

The Consumer Contracts Regulations 2013 say:

You have a 30 day right to change your mind and get a full refund on your digital content. You do not have this right to cancel once a download has started provided you have been told this and have acknowledged this. Clicking on our terms and conditions tick box at checkout is your acknowledgement of this.

The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.

If your digital content is faulty, you’re entitled to a repair or a replacement.

If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.
If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

Use of our website

You may not misuse the Website including, without limitation, by hacking, attempting to gain unauthorised access to the Website or any server on which the Website is stored, or by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You may not attack the website via a denial of service attack or a distributed denial of service attack.

By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website.

Postage and Packaging

Postage in the UK is by Royal Mail and we try very hard to keep postage and packaging cost down to a minimum. Due to the nature of our product/s we try to send out the orders as soon as possible (usually on the same or next day) – however please bear in mind that Acting the Party® cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.

It is the responsibility of the customer to provide an address where the goods can be
received. If you cannot be at your address to accept you delivery, please think about getting it delivered to your workplace or directly to a neighbour and write c/o (care of….).

Special delivery instructions such as leave with a neighbour or leave behind the dustbin are at your request and at your discretion. Acting the Party® cannot be held responsible for any missing or damaged goods due to your request.

All claims for non-delivery must be made within 30 days of placing your order. We can not be held responsible for non-delivery after this time, please contact us if your goods are not with you within 10 days so we can look into it.

Faulty Goods / Returns

Please check the CD or USB works well on the machine you intend to use well ahead of the party day to avoid disappointment. This does not infringe on your rights under the Sale of Goods Act 1979 or the Consumer Rights Act 2015

Please contact us if an item is faulty and we will arrange an appropriate remedy in accordance with the Sale of Goods Act 1979/Consumer Rights Act 2015
Your rights under the Distance Selling Regulations entitle you to cancel an order up to 14 days after the goods have been received and to receive a refund within 30 days.
Please note that refunds can only be made to the card that was originally used to purchase the goods.

Should there be any damage to the delivered goods from being in transit, details must be noted on the delivery documentation and it will be your responsibility to inform us immediately, but not later than within 30 working days. It is imperative that you do not dispose of any of the packaging, as this will be required to affect any claim against the carrier. We will make a claim against the carrier and arrange for a replacement to be sent to you.
We value your custom so please contact us on the email address below so that we can help you asap.

Cancellations and Returns

You have a 30 day right to change your mind and get a full refund on your digital content.

You do not have this right to cancel once a download has started.

If your digital content is faulty, you’re entitled to a repair or a replacement.

If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.

If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.

30-day right to reject

Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund – as long as you do this within the 30 day period.

Please note that due to the digital nature of our products any sealed items must be returned sealed.

This right is limited to 30 days from the date you buy your product. After 30 days, you will not be legally entitled to a full refund if your item develops a fault.

However, you can ask for a digital product to be repaired or replaced after this time period if it develops a fault. If this isn’t possible, or is unsuccessful, you have the right to receive a price reduction, please contact us asap.