All communication with Acting the Party® will be in English only. Acting the Party is committed to ensuring your online experience with us is completely private. Acting the Party® will be responsible for your personal data and referred to as ‘we’, ‘us’ and ‘our’ throughout this policy.
By providing us with your data, you warrant to us that you are over 16 years of age.
Acting the Party is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect from you – why, how, and what we do with it
Some information that you provide to us is so that we may be able to complete your online order.
This data is necessary for us to process your order for two reasons: firstly, to process your transaction with the bank and secondly, to provide you with the best possible service. Please note that our website is SSL encrypted (Secure Socket Layer) and that we use PayPal and Stripe to fulfil orders.
We will also need to confirm the transaction by sending an email or text message to you.
What we, Acting the Party®, collect for purchases:
Information that relates to and can identify you:
For example, your name, status, address, and gender (title)
Such as address and postcode, this may be your home or workplace.
Your email, telephone and where relevant, organisation.
Including details about payments between your bank and us.
In order to complete your purchase we may, where necessary, pass on your data for example your name and address – to a third party such as the Royal Mail or a courier company.
We may also collect personal information from you when you:
Send us an email directly or when using our contact form.
Subscribe to our newsletter or blog.
Take part in a prize draw or competition
Make a purchase of a product, or download, or when using a gift voucher.
Comment on our blog
Leave a review of a product or products
Whenever we collect information about you personally, it is only done with your knowledge and consent and you have the right to ask us to stop using this information, for example by unsubscribing to an email newsletter by following a link sent with an email, or replying to an email with NO in the title. Either of these methods will unsubscribe you from further emails completely.
Other information we may collect:
Anonymous information about your computer and about your website visit but which does not identify you personally, such as your IP address and its location, browser type, time zones, operating systems, platforms and device type.
The anonymous information we collect from visitors to our website we do by using analytics tools. These files cannot identity you personally, but can be used by us, for example:
Measure how many people are using our services, the relevance of our web content and other performance/system-related data for our website
Examples of this include:
Facebook, Google, Bing – social media and search engines.
Google Analytics – this is a web analytics tool provided by Google that enables us to evaluate how users (anonymously) use our site, which of our communication campaigns are working and which parts of the site need improvement. We retain this information for a maximum of 14 months.
What other things do we do with the information we gather and how long we retain your data:
(other than that we gather from cookies).
We may use this information to understand your needs and provide you with a better service, in particular for the following reasons:
We will retain anonymous analytic information no longer than 14 months.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow up comments that may come in reply your comment. However, if you wish your comment to be deleted at any time please contact us via email and we will happily remove it along with other personal information given at the time.
Internal record keeping of payments:
We may hold onto your information to process your order, to improve our products and services, and for internal administration such as stocktaking and financial record keeping, UK tax laws state we need to retain some information for 7 years.
We may periodically send information about our products and services that we think you may be interested in using the email address that you have provided unless you tell us otherwise. You can choose to unsubscribe, or ask for your right to be forgotten at any time.
As a small business we are unlikely to use your information for marketing purposes, however:
From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We do not knowingly collect personal information from children under 16.
We will remove your personal data from our systems as soon as you instruct us to do so.
Security – how we protect your data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We maintain appropriate technical and operational measures to safeguard your personal data. The servers containing your personal data are located in secure data centre locations where access is limited to authorised staff.
We will notify you if we suspect there is a breach in any of our security measures where we suspect that any of your personal data has been compromised and are legally obliged to do so.
The personal data which Acting the Party holds is never modified or disclosed to any third party other than as described in this policy. We never sell, rent or trade your personal data unless we are required by law to do so.
Links to other websites
Our website may contain links to other websites of interest. However, once you have clicked on these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and will, in turn not be governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us on the above address or emailing us at email@example.com
We will not sell, distribute or lease your personal information to any third parties unless we are required by law to do so.
You may request details of any of the personal information that we hold about you under the Data Protection Act 1998 at any time. If you would like a copy of the information held on you please contact us:
Acting the Party,
2 Hall Farm Barns
If you believe that any information we are holding on you is incorrect, incomplete, or would like it withdrawn, please write to us at the above address, or email us firstname.lastname@example.org as soon as possible. We will promptly honour any e-mail requests and gladly correct any information found to be incorrect.
Access to your information, your rights
You have the right to ask us:
To remove all personal data that we hold about you at any time. Please be aware that this may result in us being unable to provide services to you, i.e. before we have completed your order.
To give you a description of the personal data that we hold for you.
To tell you why we are holding it.
To tell you who it could be disclosed to and to let you have a copy of your personal data.
To require us to correct any mistakes.
To be removed from any of our mailing lists.
Please contact us at email@example.com if you want to make use of these rights. You also hold the right to lodge a complaint to a government supervisory body at any time, such as the ICO if you believe we have breached your privacy in accordance with the law.
Acting the Party may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28th April 2018, updated from Aug 2010 in accordance with new GDPR regulations.
What we share with others:
We accept payments through PayPal and Stripe including the different payment processes they offer. Some of your data, such as email and billing information required to support the payment will be accessed by them please see their Privacy Policies for more information:
The information contained in this website is for general information purposes only. The information is provided by Acting the Party® and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Acting the Party. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Acting the Party takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
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